"Standard Service" is the new sopra steria service as of end-of-March. The "old" postal option has been withdrawn.
Good luck with booking your appointment!

Hi, not a big expert but have done my application recently. You can upload your documents or let them upload them for you during the appointment. I am also unclear what that extra 35£ optional charge is for - my best guess is that they mean if you pay that and you upload the documents beforehand, th...

I can confirm you can proceed with the "Standard service". I did the same last week and could then book via Sopra Steria. In fact there is no longer an option to post your documents ("old" process) since Monday March 25th.

Late to the party but I finally also got a reply from the HO (I used another email address which was suggested by someone here: NationalitySupportTeamFMT@homeoffice.gov.uk) They made it very clear now, I just wish this information was included in the form - I got at least 3 new grey hairs in the pas...

Hi Serge2019 , Bless your heart and thank you so much for posting! Following your reply, I did the same and submitted my application as well (only the "Standard Service" was available as an option). I made the payment and I was then able to book the appointment via Sopra Steria etc so basically this...

Hi guys, I made a post about this Sunday but not getting a lot of information. The Home office are also not responding. I'd like to ask the question differently: Has anyone applied via the online Form AN on Monday 25-Mar or after ? If yes, did you get a screen where you could choose between the new ...

I would suggest you speak to Home Office on this or simply email them at NationalitySupportTeamFMT@homeoffice.gov.uk As you have still not paid, you can always re-do your application from scratch and submit again with payments. Thank you, I actually already re-did my application from scratch and ST...

I have seen posts saying when they do submit an application online for naturalization, they get two options asking for selecting new service or existing service. But I only have one option - Standard service: pay 1349.20 GBP, most people get a decision within 6 months after attending their biometri...

Hi, I am hoping someone can help with some advice. I am filling in the online application, I finally got all my details in order and was almost ready to submit and make the payment last evening. I got to a page where it was asking me if I want the "new" service (Sopra Steria) or the "old" service. I...

Hi, quick question for those that have used the new system: after I scan&upload the documents proving I have lived in the UK for 5 years (council tax bills, P60s etc), I need to take them with me to the appointment so they can check the uploaded scans match the originals, correct? Do they then give...

Hi, quick question for those that have used the new system: after I scan&upload the documents proving I have lived in the UK for 5 years (council tax bills, P60s etc), I need to take them with me to the appointment so they can check the uploaded scans match the originals, correct? Do they then give ...

Hi, Can someone please help with some advice? I am doing the online application and have a question about the proof of residence. At the end of the form it states the following: If you are an EEA National, you need to include letters from employers, educational establishments, or other Government De...

Hi, Does anyone have the link to the list of accepted professions? The link posted in this thread now points to a pdf document that only has a bit of information amount the referees and no list of professions? Thank you in advance! https://assets.publishing.service.gov.uk/government/uploads/system/...

Hi,

Does anyone have the link to the list of accepted professions? The link posted in this thread now points to a pdf document that only has a bit of information amount the referees and no list of professions?

Thank you in advance!