Hi, it appears a lot of us have received their responses in a belated way and were promised refunds, which they are now awaiting.

Has anyone received this promise refund as of yet? Does anyone have useful suggestions as to how to approach this matter successfully?

All the best,

A

Saad02 wrote: ↑

Fri Mar 01, 2019 2:21 pm

Does anyone know who to contact in order to initiate the refund process for the Super-priority service?

Hi seconding this question... I know alot of us were promised a refund. Has anyone recieved theirs' yet? Or does anyone have ideas who to contact to get it?

Thank you

Hi,

Further leave to remain (spouse visa)

Hi all!! My visa dealings have finally (sort of) come to an end. -20/01 submitted my application online, paid for super priority service and booked an appointment -08/02 went for my appointment 10am at Croydon, after having loaded all the paperwork online, was there for about 1:30 hours as after I d...

Its normal, it doesn't mean your application wasn't send. It did the same to me.

Hi all after making the escalation as I finally could yesterday I recieved this email: Thank you for contacting UKVI Contact Centre. We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possi...

Exactly like me as well, also appointment on the 8th in Croydon. Since then radio silence. Called today to escalate. The first woman on the phone told me I could only escalate tomorrow (this after last week I called 3 seperate times all to be told I can only escalate today....) Hung up the phone ver...

Hi all!! I had my super priority appointment on the 8th of Feb and still haven't received any news (through post or email). I feel completely helpless at this point, I guess it is good to see that I am in the same boat as other people. Trying to be optimistic but my current visa will expire in the b...

Hi all super useful (also for emotional support :) ) forum. I went to my spouse visa application in croydon on the 8th of Feb and haven't heard anything from anyone since.... could anyone advice me what to do. I did phone the hotline pressed options 3 2 1 but was told I cant escelate the complaint u...