How do you escalate a case? Can you do it by email? I don't feel like paying £2.5 a minute just to be told to wait a bit more There is a hotline wherein you can call them. I escalated it all through phone call and by writing to my MP. But to no avail, still awaiting results. I think you have to be ...

I have also applied for visa extension on 4th January and submitted my biometrics on 18th January at Sopra Steria Birmingham. But till date I have not received communication from them.