Did you select the standard service? Does that mean Sopra Steria? It is even less clear now, and I do not want to make the mistake of choosing a postal submission again!
Hi syed, did you mAnage to cancel your application? How did you do it? I got confirmation by email that they would refund most of the fee but when I tried to cancel online it says “I confirm I understand the fee will be not be refunded” I do not want to override their email confirming a refund.
Hi all, Tried to complete application today and the final step would not let me select a Sopra Steria service just the standard option available with a warning that due to high demand they are trying to make further appointments available - does anyone know what is going on and when they might relea...
I have completed an online form and paid the fees today. I made a mistake and selected existing service as opposed to new one and only that realised that the service requires you to send documents to an address without checking etc. In my case this would mean sending both mine and my husband’s passp...
Same situation here! I am close to tears. I cannot send away both my and my husband’s passports for 6 months and feel really uncomfortable sending everything without anyone checking! That last step on the website was a bit unclear. Can someone shed some experience please?
