I got my daughter's RoA cert back this week, about 4.5 months from application. As I said earlier, they contacted us for passport photos - even though we were told during the application process they weren't needed any more and we'd be receiving a letter telling us where to go for photos/biometrics.

I got a letter today (almost 4 months since application) saying I must supply 2 passport photos or app will be refused. Odd since I did actually supply two, even though the system said I didn't need to but would have to submit biometrics. Anyway, at least some communication, and finally an acknowled...

new online system mentioned as at 5 Nov 2018 no need to submit passport photos hence no passport photos were submitted. and still waiting for a biometric letter. probably should have provided passport photos in the post. anyone can comment? I'm in the same boat, with the exception that I provided p...

Hi everyone - thought I'd let you know my ROA has just arrived at home and it took five months and four days this time. Previous time, five years ago, it took six weeks. Criminal, really. Application went in 28 November 2018, arrived today 2 May 2019. Anyway, good luck to you all who are still wait...

the online applications usually have a part where you can download the biometric letter once you submit and complete the process. The final screen I come to is just to download the document checklist and download the application form. I did both of those things and sent them off. There's only a sig...

I applied on behalf of my daughter for a renewal about two months ago. I applied online and then sent off the documents as requested - it was sent recorded and it was delivered. I haven't received any acknowledgement letter. The final message I got in the online application said I would receive a le...