yeah the advice line is just for advice and not much else. I guess the only way to chase it in the meantime is via email as that actually goes to the home office rather than just the advice line folk.

again fingers crossed for a quick resolution.

Thanks for your reply. Do you know that time frame from experience or is it just a general timeline you are aware of. The advice line folk said there is no standard processing time as it isn't that common. I assumed it shouldn't take too long as it should be a simple, "yes we're correcting it" or ...

Hi, My wife had to return her citizenship certificate due to an error. While we know the certificate has been received, they can't give us a status update online or over the phone. The only thing we can do is chase up the home office via email...which I'm sure many of you know can take a while. Has ...

Hi,

SET (M), 5 Year Route

Applied online: 22/05/2019
Biometrics taken: 28/05/2019 at 10:30am
SET (M) approval email received: 29/05/2019 at 12:58

Best of luck to everyone applying.