Hello everyone i need help i received my bro card with mistake in place of birth i reported in HO cit but the problem i received letter from them by post and ask me to reply to the email scan and send document but the problem i didn’t receive any email from them

Hello everyone i received my brp card with error in place of birth i reported that after 8 workings day i received letter and they told to reply to the email but the problem is i didn’t reieved email i just received letter so what can i do now thank you guys