I think i received an email to confirm to me that the decision has been made since 14 August and to apologize to me and tell me that they will do the necessary as soon as possible .. Finally after few days i received an email from TLS to inform me that my passport is ready for collection
As i know that TLS they have no relation with the visa process they just receive the passport and let you know about that once they received .. Escalation is useless .. I did it many times but no result .. So what you have to do is a complaint .. Is the only solution
Hey i got it since 8 of novemvber after i did a complaint one week they abswered me and give me thr visa and they apologised because me i applied since july and they answered me in november so it was their mistake the normal in visa process is 1 month maximum
The first time my husband called in the end of August they told him the decision has been made in the 14 of August so don't worry they will send back the passport so soon ! Now month and half no answer
In the begining of septemeber my husband called them to escalate then they said that they escalated after more than two weeks we called them again they escalated again and they sent me an email to tell me that they are escalationg my application .. Now i'm waiting
My husband called twice .. The first one hr was an english guy he told him that the decision has been made already .. And then he called again after two days and it was a latina woman she told him the same answer that the decision has been made ..
Hello, I applied for Eea family permit since 27 of july , my biometric was in 31 july .. 13 August i received an email from Dmc to ask le to send them a scan for my original marriage certeficate ..after i did sent them the certeficate they answered me by an automatic email.. In the begining of septe...