No it is not an auto generated email. I have not received an email this was a physical letter and I have been waiting over 8 week.s

I received a similar letter. I booked an appointment in September and then paid £100 to get a fast track appointment with UKVCAS. I gave my biometric information 2 days later and I have been waiting 10 weeks. I received a letter on Saturday saying that I haven't yet booked my Biometric appointment! ...