I have been through a similar situation - got a decision letter on February 21 but no BRC. Applied under EEA(FM). After submitting the online request, I was contacted via brpcollection@homeoffice.gov.uk about a week later. They provided me with a consignment number and I was able to track and resche...

Russian citizen married to French citizen Application Posted: 23/10/2019 - postal order Biometrics Email Received: 05/11/2019 Biometrics Enrolled: 05/11/2019 COA with Work dated: 12/11/2019 Resident Card Received on: Documents Returned on: 15 weeks since application, 12 weeks since CoA was issued. F...