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Search found 27 matches

by Vilandra
Sat Dec 26, 2020 1:50 am
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

My new passport was delivered 15. December. Today my TNT account has updated my supporting documents will arrive on 23 December. So what's the state of your certificate, not in pieces I assume? Absolute terrible state! And yours? Made a complaint already. it was not folded but the envelope that it ...
by Vilandra
Wed Dec 23, 2020 9:43 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

Frou01 wrote:
Sat Dec 19, 2020 7:44 pm
My new passport was delivered 15. December.

Today my TNT account has updated my supporting documents will arrive on 23 December.
So what's the state of your certificate, not in pieces I assume?
by Vilandra
Thu Dec 17, 2020 1:08 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

Well I've been checking TNT website every few hours or so and this morning finally there is a new consignment number supposedly with supporting documents. I do fear that after all of this my brand spanking new certificate will be in pieces or who knows maybe they are sending an empty envelope just ...
by Vilandra
Tue Dec 15, 2020 10:27 am
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

I have called them to ask when I could expect my supporting documents. As today my passport delivery is due he said maximum two weeks from today and that I get a new update in my account using again postcode and PEX number to track it. That's what they told me too, 2 weeks, in fact the customer ser...
by Vilandra
Tue Dec 15, 2020 9:33 am
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

Well I've been checking TNT website every few hours or so and this morning finally there is a new consignment number supposedly with supporting documents. I do fear that after all of this my brand spanking new certificate will be in pieces or who knows maybe they are sending an empty envelope just t...
by Vilandra
Mon Dec 14, 2020 3:56 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

4 weeks for me now and the best the customer services team can do is sending emails asking for an update, Surely the person who was meant to send them back knows if they did so or not and if they haven't they should be tasked with finding them. I called the helpline on Friday they put me through to...
by Vilandra
Mon Dec 14, 2020 1:23 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

4 weeks for me now and the best the customer services team can do is sending emails asking for an update, Surely the person who was meant to send them back knows if they did so or not and if they haven't they should be tasked with finding them. I called the helpline on Friday they put me through to ...
by Vilandra
Sat Dec 12, 2020 2:51 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

As a related question, I note several of you have referred to requesting the return of supporting documents by secure delivery. Is there an alternative, i.e. allow return by standard delivery? If so, might that get the documents returned more quickly, because the PO wouldn't have to wait for the do...
by Vilandra
Fri Dec 11, 2020 1:47 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

Just a quick update, I did live chat with the passport service and the lady told me the documents have been picked up by TNT (they were the ones who brought me the passport as well) and will be delivered this Monday. So might be worth checking on the TNT website HERE using your PEX number and your ...
by Vilandra
Thu Dec 10, 2020 7:06 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

I had below reply on Twitter: Hi, a tracking number for your supporting documents has not been generated yet. We currently have a slight delay in processing the return of supporting documents. I emailed them today and I got this which is exactly the same thing I got last week: Upon checking the cou...
by Vilandra
Thu Dec 10, 2020 10:19 am
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

I really don't know what else I can do. Today marks 3 weeks since my British passport arrived and not a word from HMPO. Emailing my MP is pointless - he doesn't reply to things. I am seriously considering camping outside of their office and asking employees going in and out for help directly but I'l...
by Vilandra
Tue Dec 08, 2020 7:06 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

No I haven’t unfortunately. I have contacted them on Twitter, they said they are looking into it. So I’ll wait a couple more days and contact them again. The trouble is the customer service people can't really do anything other than contact the relevant office on your behalf via email. Mine has bee...
by Vilandra
Mon Dec 07, 2020 5:52 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

I'm still waiting for mine to be returned, Monday will mark 3 weeks from when my application was approved and my documents should have been despatched. Got fobbed off multiple times on the phone and in an email by HMPO advisors. I've been told an email has been sent last Monday to HMPO Newport to c...
by Vilandra
Sat Dec 05, 2020 1:45 pm
Forum: British Citizenship
Topic: Passport application - return of supporting documents
Replies: 7
Views: 2071
Poland

Re: Passport application - return of supporting documents

Thanks Lopand, It will be my next step, sadly my MP xxxxxxis famously one of the worst when it comes to replying and caring for his constituents problems. I'm still waiting for a reply from him after concerns I raised over a mentally ill person living unsupervised under care in community scheme next...
by Vilandra
Sat Dec 05, 2020 12:31 pm
Forum: British Citizenship
Topic: Passport application - return of supporting documents
Replies: 7
Views: 2071
Poland

Re: Passport application - return of supporting documents

It'd better not be, our postman has delivered 3 letters this week so far that weren't for me... I paid for the secure delivery so it should come with TNT. I have a history of being rather unlucky and basically if things get lost it is always my stuff. Has anyone waited 2 weeks or more for return vi...
by Vilandra
Sat Dec 05, 2020 12:18 pm
Forum: British Citizenship
Topic: Supporting Document Return
Replies: 61
Views: 9027
Poland

Re: Supporting Document Return

I'm still waiting for mine to be returned, Monday will mark 3 weeks from when my application was approved and my documents should have been despatched. Got fobbed off multiple times on the phone and in an email by HMPO advisors. I've been told an email has been sent last Monday to HMPO Newport to ch...
by Vilandra
Sun Nov 29, 2020 4:48 pm
Forum: British Citizenship
Topic: Passport tracking number
Replies: 7
Views: 2219
Poland

Re: Passport tracking number

Make sure to enter your postcode with space in between and your PAN number without PEX and without any spaces, should be just 10 digits in total. I have not received any sms/email with consignment number.
by Vilandra
Thu Nov 26, 2020 11:03 pm
Forum: British Citizenship
Topic: Passport application - return of supporting documents
Replies: 7
Views: 2071
Poland

Re: Passport application - return of supporting documents

It'd better not be, our postman has delivered 3 letters this week so far that weren't for me... I paid for the secure delivery so it should come with TNT. I have a history of being rather unlucky and basically if things get lost it is always my stuff. Has anyone waited 2 weeks or more for return via...
by Vilandra
Thu Nov 26, 2020 9:23 pm
Forum: British Citizenship
Topic: Passport application - return of supporting documents
Replies: 7
Views: 2071
Poland

Passport application - return of supporting documents

Hi there, I wonder if anyone had experience of their supporting documents being returned late? My passport application was approved on 16th of November and I received it on 19th but my supporting documents have not been returned at the same time (I know it would have been a separate envelope). I spo...
by Vilandra
Sun Nov 22, 2020 11:35 am
Forum: British Citizenship
Topic: British Passport application processing timelines (only)
Replies: 9497
Views: 1903300
Poland

Re: British Passport application processing timelines (only)

Passport for: Adult first passport after Naturalisation Applying from: UK Method of Application: Online Passport Office: HMPO Newport Date of Application: 1 November 2020 Date Identity Verified: 3 November 2020 Date Documents Sent: 3 November 2020 Date Documents Delivered: 4 November 2020 Date Docum...
by Vilandra
Thu Nov 05, 2020 11:27 am
Forum: British Citizenship
Topic: British Passport application processing timelines (only)
Replies: 9497
Views: 1903300
Poland

Re: British Passport application processing timelines (only)

Passport for: Adult first passport after Naturalisation Applying from: UK Method of Application: Online Passport Office: HMPO Newport Date of Application: 1 November 2020 Date Identity Verified: 3 November 2020 Date Documents Sent: 3 November 2020 Date Documents Delivered: 4 November 2020 Date Docum...
by Vilandra
Tue Nov 03, 2020 10:47 pm
Forum: British Citizenship
Topic: Naturalisation application processing timelines (only)
Replies: 14790
Views: 4378021
Poland

Re: Naturalisation application processing timelines (only)

Eligibility criteria: Lived 10 years continuously in UK + ILR (EU Settlement Scheme) + Life in UK Test Language/LIUK Criteria: B1 Test Nationality: Polish Method of application: Online / Self submission Date of application: 04.03.2020 Payment method: Master Card Date of acknowledgement: 04.03.2020 D...
by Vilandra
Tue Nov 03, 2020 10:47 pm
Forum: British Citizenship
Topic: March 2020 Naturalisation TIMELINES ONLY
Replies: 54
Views: 23250
Poland

Re: March 2020 Naturalisation TIMELINES ONLY

Eligibility criteria: Lived 10 years continuously in UK + ILR (EU Settlement Scheme) + Life in UK Test Language/LIUK Criteria: B1 Test Nationality: Polish Method of application: Online / Self submission Date of application: 04.03.2020 Payment method: Master Card Date of acknowledgement: 04.03.2020 D...
by Vilandra
Tue Oct 13, 2020 4:59 pm
Forum: British Citizenship
Topic: Citizenship Ceremony cancelled due to Covid-19
Replies: 5631
Views: 671814
Poland

Re: Citizenship Ceremony cancelled due to Covid-19

Good afternoon everyone Good news but half at the moment. I received my invitation letter today dated 26/09/20. But when I call my council few time it seems like they force you to hear all the long speech about covid and then they drop your call. I emailed to the registrar office about the ceremony...
by Vilandra
Tue Oct 13, 2020 9:02 am
Forum: British Citizenship
Topic: Citizenship Ceremony cancelled due to Covid-19
Replies: 5631
Views: 671814
Poland

Re: Citizenship Ceremony cancelled due to Covid-19

My council is not taking phonecalls at all and their email auto reply says they aim to respond within 72 hours. Apparently they are short staffed due to coronavirus, I guess they haven't figured out the whole working from home yet... My point being you are very lucky to have helpful and responsive c...
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