Hi,

I had similar experience.

In my case, it took about two months to get it sorted, but it depends on how busy they are (the case was dealt by "BRP Error Team").

The BRP card number on a new card will be different from the current one.

Applied for ILR Route : Set (O) Tier 2 General with a dependant Date application sent : 01/09/2020 Type of application : Standard (Priority is suspended) Payment Debited : 01/09/2020 Docs uploaded and submitted to UKVCAS : 01/09/2020 Email received for eligibility of IDV app use : 10/09/2020 (did n...

Applied for ILR Route : (Set O) Tier 2 General with a dependant Date application sent : 01/09/2020 Type of application : Standard (Priority is suspended) Payment Debited : 01/09/2020 Docs uploaded to UKVCAS : 01/09/2020 Email received for eligibility of IDV app use : 10/09/2020 (did not use the app)...

This is for someone who is worried about the same thing like I was. I did have a chance to add documents at UKVCAS, although I did not have anything to add at that point. What I did was uploaded documents to the portal AFTER I submitted anyway, and I could confirm that added documents were visible b...

Thank you so much CULLINAN! Really appreciated.

Hello. I've applied for ILR Set (O) from Tier 2 General on 1 September 2020 and submitted supporting documents to UKVI using "Submit" option on UKVCAS website on the same day. I haven't submitted my biometric information yet as no biometric reuse email or IDV app invitation received. By reading topi...