Anyone else has any trouble contacting UKVI via the helpline? I've been trying for 2 days now, there's an automated message saying "The office is closed, please call during working hours".

Hi, If we applied using standard service when Super Priority Service was not available, can we now change the standard service to super priority service as it is available now for Set (M) ILR? Applied for SET (M) I have applied on 4th Feb Biometric on 3rd April Want to pay extra for super priority ...