Thanks Kalina. I tried that way but it was unsuccessful. I'll try again today

How did you contact web chat?

I got my certificate ! I'm so happy.
I want you all to get yours as soon as possible.

I haven't received the certificate yet, but I received an e-mail with an invitation to the online ceremony .

congratulations ,and I hope for good news for us too ...

from which email did you receive a reply?

01.02.2021 received an email to send a payment to bank 950e,signed and certified declaration, irp card. All sent 11.03.2021. On March 29, 2021, I received a letter asking me to send a copy of my passport. the same day l sent a copy of her passport — by regular mail. On May 14, 2021, I sent a copy of...