I have an update over my initial enquiry :
3 months ago, I received permanent residency then I submitted this letter to Citizenship and shortly after I received Citizenship approval.

Hi,
There is a FOI (freedom of information form) you can download from the Inis Web, you only need to fill out the form and submit it to the address provided in the form.
You will receive an initial letter or email and after 3-4 weeks you might receive copy of all records on your file.

Once again your comments/information are such a great help. Thank you.
I will post when I have an update as all the info could be useful for someone with similar case in the future.

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