They kept only xerox. Returned all originals after veification. She entered all details in system and printed the approval letter but she said can't give it right now as she wants to verify that biometric is captured in system before asking to issue the BPR card. That time system crashed. After ...

I was told everything is almost done (no issue with my case or any further review) and last verification was to make sure biometric is captured successfully as system is going Up n down continuously. Once that is done , they will send the letter o/w I will receive call to come again for biometric ...

Hi, I have submitted Tier 1 extension application at PEO Croydon on 22nd Feb (Premium application). It took 5 hrs to complete the process. Just before printing the letters, UKBA system crashed again (it crashed many times on that day). I was advised to go home as there was no ETA when system will be ...