I'm sure they haven't lost it but just slow in returning your passport. It can take up for 20 working days which is effectively a month. Yes SingaporeGril, i am an British Citizen and have called them 5 times since 29th June and sent them 2 faxes marked as urgent. The last time lady on the phone mar...

UKwannabee, yours will come in the next week or so, I'm sure, I'm keep watching this forum until you get yours!!! ***Congrats Singapore Girl!!*** So happy for you - the long wait is finally over! Yipeeee!! I'm sure mine will come along some day soon...(still trying to keep positive!!) xo Hi guys Got...

indigill, if you are a British citizen, they will return your passport without affecting the visa application process. I requested the return of my husband's passport and they did it within a week. If you phone the mainline and press the option for return of documents, they should be able to help yo...

Hi guys Got my passport today by 2nd class recorded delivery. Timeline again: Applied for SET(M): 19 March Acknowledgement letter and payment taken: 21 March Biometrics invitation letter: 5 May dated 1 May Biometrics done at Post Office: 8 May BRP card received: 24 July letter dated 20 July Passport...

GmanILR2012: how long have you been waiting? I have sent emails to Watchdog and Panorama about my case. I think more people should do it to bring this issue to light. I cannot for the life of me actually believe that it takes the UKBA 6 months to make a decision, this process has really left a sour ...

Bash1oo wrote:Hi SingaporeGirl, who and which office did you address your complaint letter to?

Bash

Hi Bash

I emailed it to: UKBACustomerComplaints@homeoffice.gsi.gov.uk

I quoted my Case ID and full name and address.

I sent it on 4 June and only recently gotten a reply, they are very slow in replying.

Hi everyone Finally received my BRP card today at 8:30am by courier. Originally applied SET(M): 14 February All documents returned and money refunded: 15 March It was claimed I had used the "wrong form" without the biometrics info. Re-applied SET(M): 19 March Biometrics letter received: 5 May dated ...

Hi guys I wrote a complaint letter because my application had been misappropriately handled. I applied on 14 Feb using SET(M) and got the application returned to me in March saying I had used the wrong form and should use the right one with biometric information. I wrote to them complaining I had no...

I discovered this forum a few months' ago when I was attempting to decipher ILR waiting times from the UK Border Office's website - without success. Every Friday that comes about my husband and I lament at yet another week without my visa. We have now been waiting for 14 weeks for what should have ...

Finally long waiting is over ........... :) I want to share my timeline Application sent : 08/03/12 Biometric letter received : 30/04/12 done same day Biometric card and document : 04/07/12 Good luck to everyone!!!!!!! Wonderful oumachi! This is great news - all of us who applied in March can now s...

Biometrics for ILR kicked in only after 29th Feb if I recall correctly, which will be why you've not had a request for an appointment. Don't worry, it'll only take a few more weeks/months. Just wondering... Is Biometric requirement taken from the day u post or when they receive the application? Eg,...

I posted my SET(M) on 14 February and they returned my application asking me to use the new form. But I can see from this forum that loads of people applying in February weren't asked to do this. I think it all depends on the case worker and I have been unlucky because due to this delay I have had t...

I seriously wonder about the justification behind our application fees. How exactly is this money spent at the Joke Office? Total dictatorship, with one way communication. Problem is you cant even complain in fear of any repercussions on your application. Its criminal. You can complain! It is very ...

i think currently ho taking about 16 weeks avg. time for ilr bcz i can see that only that people are receiving thier doc. who applied in feb,2012 for set m. so according to this statistics, we will have to wait three weeks more for march applications. The good thing is there are no more bank holida...

I seriously wonder about the justification behind our application fees. How exactly is this money spent at the Joke Office? Total dictatorship, with one way communication. Problem is you cant even complain in fear of any repercussions on your application. Its criminal. I'm not even angry anymore - ...

i got the letter on 3rd may and went to post office the next day, did u get any letter from HO saying they received your biometrics? just want to check since i havent get any letter from ho after my submission of biometrics I sent my application on 19th March. Biometric letter arrived on 11 th May ...

Hi UKwannabe, same situation for me. We planned to go on holiday but our passports are nowhere to be seen. So my husband is spending his 3 week annual leave sitting at home (which cannot be cancelled). Thankfully my employer is more flexible so I can cancel my annual leave. We have tried getting my ...

s_raj11 wrote:

NOG wrote:The wait to receive biometric letter is driving me mental!

When was your application made?

NOG you should receive a letter about 5 - 6 weeks after applying.

Finaly some good news!! (God knows we could all use some on this forum!) I got my passport back today! :) Here are my timelines again: I applied under Set (M) Applied: 24th Jan 2012 (incorrect form) Re-applied: 28th Feb 2012 (right form this time - phew) recieved Passport in the post: 30 May 2012 I...

Today I emailed my MP explaining my predicament. In exactly 15 mins, I received a reply from his senior caseworker. She has contacted UKBA on my behalf and have been told the application was completed on 17th May and my documents are awaiting dispatch. She also added "sometimes it can take a couple...

Hi All - just wanted to update you on my timeline: Applied SETM 27 February 2012 Money taken out: 28 February 2012 Letter received: 1 March ILR Granted: 16 May Passport received: 29 May So funny, they didn't manage to stick my vignette ON the page, quite abit of it is hanging off the page, with loa...

bob-russell, you have said exactly what I was going to say! If only they could clearly explain (in a document on the website somewhere) and indicate the different stages in processing. E.g. Stage 1: Received application, Stage 2: Payment cleared, Stage 3: Reviewing applications, Stage 4: Checking do...

I called UKBA this morning and managed to get hold of someone after 15 minutes of Vivaldi on a loop. I applied on the 11-Nov-2011 and I have told that the application has not been complete but has been processed (what's the difference?) but I will have to wait. And as expected, they can't give me a...

Anybody else got theirs this week? I'm still waiting and losing hope!

I have been waiting for 9 weeks, how did you manage to find out yours was granted since nobody in UKBA would discuss any cases under 6 months? I'm desperate to know where my documents are!