Service used: Postal Date of submission: 30/07/2012 Date received by HO: 02/08/2012 Date of acknowledgement: 06/08/2012 Date of biometrics letter: 28/09/2012 Date of biometrics done: 08/10/2012 Further documents asked or not: Yes- 09/11/2012, delivered on 20/11/2012 Date of receipt of documents: ???...