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I read it as: they'd like you to send them the originals via email (i.e. by scanning them). Maybe you could ask in your email if you should also send your passport by post, and see what they reply?citizenearth wrote: ↑Wed Jan 23, 2019 6:28 pmI will but I understood from the email that they also need the original sent to them?
How do you know? And how can there be such a huge backlog given that the service was only introduced a couple of months ago?