Same thought here when I saw the survey. I thought that I can rate their services, something like 0 = very poor, 10 = very good, etc. To Provide comments, feedback, suggestions, etc. But it's about new service where they can extort more money from people who are now becoming more reluctant to apply ...
Something like this? "Firstly on behalf of the Home Office I would like to apologise for the delay in processing the applications for your family. I am afraid that over the past 12 months the number of applications we are receiving has been higher than anticipated and consequently it is taking us lo...
hi cpf, this is the only one I know, RApps.PEO-LIV@homeoffice.gsi.gov.uk , I sent e-mail to this address but never receive a reply. Guys, If anyone has sent an email to the Liverpool office requesting to expedite the application, what is their email address? I have posted my request yesterday but I ...
Please find below the links for various timelines and the procedure to deal with the spread sheet. I've used a few members details on it as a sample. How do I put application timeline on skydrive? Skydrive for ILR Excluding 10/14 Yrs Skydrive for FLR(M) Skydrive for Naturalization Skydrive for Brit...
In the replies, they do not say explicitly that they're expediting your case? In my case, I received a reply within the hour that my case has been forwarded to the Liverpool office to expedite. When did you send it and when did you get the reply? Hi Maliksahb, I e-mailed them Did you ever get a writ...
When did you send it and when did you get the reply? Hi Maliksahb, I e-mailed them Did you ever get a written reply from them? Yes My previous post In samriti2u's case, it's a compelling reason, I guess. Thanks, I meant did you sent email or letter to whom? Yes got letter from them but it looks like...
Hi Maliksahb, I e-mailed them Did you ever get a written reply from them? Yes My previous post In samriti2u's case, it's a compelling reason, I guess. I asked to expedite on 1-May on compassionate reason compassionate reason??? Thanks, I meant did you sent email or letter to whom?
Yes My previous post In samriti2u's case, it's a compelling reason, I guess. I asked to expedite on 1-May on compassionate reason I have just missed my package today (Special Delivery) and I confirmed with UKBA that is indeed my package. It was sent out yesterday by them. I called on Wednesday to be...
I asked to expedite on 1-May on compassionate reason I have just missed my package today (Special Delivery) and I confirmed with UKBA that is indeed my package. It was sent out yesterday by them. I called on Wednesday to be told that it was still pending. So, apparently the decision was made yesterd...
I have just missed my package today (Special Delivery) and I confirmed with UKBA that is indeed my package. It was sent out yesterday by them. I called on Wednesday to be told that it was still pending. So, apparently the decision was made yesterday (Thursday). Thanks everyone and I'll come back for...
I think for time being we can use the comments column. Can i ask to add application categories like [ Set(M), Set(O) for WP holder and Set(O) for Tier1), All these types of categories have different time lines so if we categories it is easy to for people to compare the timeline in same category. Goo...
Thanks Damanisshallo I was looking for the file to update the non 10/14 yrs and now we have it :) Please find below the links for various timelines and the procedure to deal with the spread sheet. I've used a few members details on it as a sample. How do I put application timeline on skydrive? Skydr...
Thanks samriti2u and congratulations What is "Pre-Action protocol for JD to recover costs"? My reason for expedition is not work related but life/death related. My father-in-law is seriously ill. He has heart problems and had a stroke attack 2 months ago and was admitted to emergency unit. We are wo...
All the best Sirdi I find it very amusing if they really are using different systems to store applicants' information. It's really funny!!! Progress line has not got information but normal information line can update you. I rang 3 times to information line option 4 again 4 And 2 times to progress li...
Congrats samriti2u! Either option would still lead you to the same customer service people. And no, my application has not been completed yet. Please continue to wait. That's what I heard a few minutes ago. Hi All, I have a news to share. Just spoke to the UKBA adviser and they've taken a decision o...
The high volume of applications is not their faults but their decision (HO) to cut down the number of staff is, while at the same time they increased the fees. If you look at my past posts, it's clear that they're deceiving us in one way or another. This reflects on the staff morale too. I posted th...
I agree with you. The more people to complain is the better. I have just got off the phone with a lady in the customer service. No Surprise here. The same old answer: "Your application is still in progress. Please continue to wait" I said: "I have already requested for expedition of my application. ...
Nothing new on my side. I'll wait until end of this week before filing official complaint regarding UKBA to the Ombudsman. I heard from someone who has got a friend working as a civil servant that apparently they're asking other "free/non-busy" civil servants to help with the workload at UKBA. So, t...
Maybe they're just daydreaming... Please read this FoI request: Information available to UKBA customer service representatives I haven't called up yet. I'll give it time until next week to see any positive progress. To be honest, I don't like calling the customer service, most of the times they don'...
I haven't called up yet. I'll give it time until next week to see any positive progress. To be honest, I don't like calling the customer service, most of the times they don't know what they're saying. It's like speaking to an answering machine. Hi Gmx, Is anything moving since your email to them? Ha...
Oct-12 stats as of 26-Mar-13 32% had been decided, yet they put this statement clearly in writing: "I can further advise that the advertised service standard to decide 95% of applications within six months of receipt is across all settlement applications and we are currently meeting this standard."...
All of these people , excluding Sarah since I don't have her correct e-mail address. Oct-12 stats as of 26-Mar-13 32% had been decided, yet they put this statement: "I can further advise that the advertised service standard to decide 95% of applications within six months of receipt is across all se...
