Hi,
I applied for a spousal settlement visa and after speaking to the UKVI agents on the paid phone number they suggested I use the priority service because I needed my passport back within 5-6 weeks to travel for work. The agent on the phone told me that it would be done within 4 weeks if I paid the priority. So I did pay the £450 through TLScontact and included the receipt in with my application package (as instructed).
Its now been more than 4 weeks since I got the confirmation that the application is in Sheffield but no other response.
The phone number and email to call are useless. They won't give me any status update or even let me know if it is being processed priority.
Is there any way I can find out? Anyone else I can call? It looks like they gave me bad advice on that expensive per minute phone number and now I need to know whether or not to change my work travel plans.
Thanks for any help!
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