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updating debit card for passport application

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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usILR
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updating debit card for passport application

Post by usILR » Fri Oct 12, 2018 3:32 pm

The card I put on the passport application during the NDRS appointment is no longer valid. Is there a way to update it? I can see from other posts that passport fees are debited before the receipt of approval letter, I wonder if this could be causing delays

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CR001
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Re: updating debit card for passport application

Post by CR001 » Fri Oct 12, 2018 3:33 pm

Call HMPO if you have the reference number from your passport form and ask them.

Obvs if they cannot take payment, it will cause a slight delay.
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usILR
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Re: updating debit card for passport application

Post by usILR » Fri Oct 12, 2018 5:41 pm

Or maybe it's better to email them and ask? I think if you call it asks if you've applied over 6 months ago to get a live person on the line

Thank you very much

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Re: updating debit card for passport application

Post by CR001 » Fri Oct 12, 2018 11:16 pm

6 months is relevant to HO not HMPO. I have suggested you phone HMPO as they process passport form payments.
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usILR
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Re: updating debit card for passport application

Post by usILR » Sat Oct 13, 2018 1:59 pm

I tried calling the Passport Office before, after I got the new debit card, they couldn't answer my question and did not take my reference number over the phone. I'll try them again, thanks.

usILR
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Re: updating debit card for passport application

Post by usILR » Tue Oct 16, 2018 6:30 pm

I called HMPO and they told me the fee was processed. I went through my bank statements and found that my card was charged approximately a month after I applied. I thought the fee was 95 pounds when it was actually 85 pounds on my statement, that's why I missed it before. I don't know if this means anything, I haven't received anything from HO yet. I am relieved it won't slow down my application at least.

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