URGENT!! No acknowledgement email or payment taken from HO

Hi Gurus / Moderators, I applied for my naturalization application along with my wife based on the following:

Eligibility criteria: 5 years + 1 year PR
Nationality : Indian
Method of application: NCS - Paper Form
Date of application: 03/12/2018
Date of document delivery at HO: 04/12/2018 (Checked through special tracking reference number)

However since then I have neither received any email from the HO in regards to my application nor any payments have been debit from my account.

I understand they say it would take upto 3 weeks from HO to receive the email / payment to be debited however I am a bit concerned when I look into other members timeline responses about their progress. My understanding was that atleast one of them should have already been done by now (more than 2 weeks and still nothing from HO).

Could someone kindly share their thoughts or suggest what can be done in order to get an update.

Thanks

Don't worry is under way ,you will get it by 15 January next year. Because of festival period. Good luck.

Did they send you any letter of fee deducted?

Any update on your fees deduction? Please share i am on same situation