Received British Naturalisation - Unsure whether apply for British passport

Hi Sirs,

I really need help from experts

I recently applied my British citizenship from new service (Sopra Steria) on 17th December and also gave my bio-metrics over there but I haven't received any acknowledgment letter yet..

I really don't understand why I haven't received yet and is there any number to contact them to find out please

Appreciate your help

Thanks

You will have received an email from UKVI confirming receipt of your application a day or two after your submitted it online. You do not get another acknowledgment from Sopra Steria or UKVI after attending your biometric appointment.

Hi Experts,

Need urgent help

I have applied for Joint application for British application and Passport in December 2018.

And Today I have received my British naturalisation certificate and I am not sure whether do I have to apply for passport now or will it come automatically?

I am not getting correct answers for the above query from anyone.

I have also checked my bank statement and it was deducted GBP 1349.00 at the time of submitting application form online sometime in December 2018.

Can anyone please clarify urgently as a matter of urgency. Is there any contact number to call on the above query. Please let me know next steps urgently guys as I need to travel abroad ASAP.


Many thanks guys

Thanks

Rose

If you applied under JCAP (naturalisation and passport) then your passport will be issued after you have attended the ceremony. You can call the HMPO enquiry line and explain you query:
https://www.gov.uk/passport-advice-line
It will help if you have some kind of reference number for the passport application.

I have also checked my bank statement and it was deducted GBP 1349.00 at the time of submitting application form online sometime in December 2018.

If you have applied and paid online then you could not have applied for a passport because JCAP was discontinued by December 2018.
It would appear you did not apply for a passport, and need to apply now separately.

Topics merged.

You did not make a joint citizenship and passport application.

As you have attended your ceremony, you now apply for the passport.