REFUSAL POINT BY HOMEOFFICE: During your interview you were asked by the visiting officer how much you spent on advertising your business. You responded by stating that you spent between 1500£ and 2000£. Which included printing leaflets and business cards in addition to setting up your website. Concerns are raised due to the fact that the above listed unaudited accounts provided with your application does not show any advertising expenses for any of the periods in which you have been operating your business. We would expect your unaudited accounts to reflect any expenses your business has incurred since it began operating.
And the fact that they don’t raises concerns with regards to the credibility of your unaudited accounts and your claimed business activity in the United kingdom.
Our above concerns are furthered due to the fact that when your team member was asked the same question during his interview, he responded by stating that you had spent less than £1000 on advertising, and also stated that this was spent on leaflets business cards and setting up your website. The fact that you provided conflicting responses Fadds to our concerns, as we would expect you both to be aware of the expenses you have incurred whilst running your business and be able to provide the same figurers when questioned.
Following on from the above you were also asked to explain how the sales figures shown in you unaudited accounts had increased significantly from 2815£ in 2014, to 30948£ in 2015 and to 65533£. You responded by stating that included in the £65533 figure would be the £50000 share capital held in your business. You therefore made no effort to explain the particulars with regards to how you came to earn this much, in relation to the work you have previously claimed to have carried out. We do not feel that the above figures are realistic given the vague descriptions of work and clients you have provided during the rest of your interview.
In addition to this when your partner was asked the same question he stated that in your first year it was just him and you with only a few customers, and that in the second year you got more clients and charged for more services, as you were only providing marketing and consultancy services initially. He added that in 2016 you had the income from XYZ LTD. Initial concerns are raised due to the fact that both the responses you provided differed significantly.
There are concerns his response as he stated that you had gotten more clients in your second year trading, however during the rest of his interview he only named two clients, XYZ Ltd and ABC who have since shut down. We therefore do not find the claimed significant increase in sales figures credible as you have both been unable to evidence the required amount of work during you interview in order for these figures to appear realistic.
During your interview you were questioned as to whether you rely on your website in order to attract clients to your business, and to provide details of any clients who have contracted you for services after viewing your website. You responded by stating that you do rely on your website to attract new clients. You added that you had some potential clients contact you through the website in 2016 for consultancy work but you are mainly concentrating on your contract with XYZ.
When your team member was asked the same question he responded by stating that you had two or three clients contact you in the last two years, but he was not sure whether this was through your website or from handling out business cards. His response creates the impression that you do not rely on your websites in order to get new clients and as such this contradicts your response. Again, we would not expect responses to contradict each other and the fact that they do adds to our existing concerns.
Following on from the above,the interviewing office then asked whether you were aware of the spelling and grammatical errors on your website. You responded by stating that you were not aware. This adds to our above concerns as you previously state that you rely on your website to attract clients. We would therefor expect you to check the spelling and grammar on your website as a basic requirement.
During our interview the visiting office also asked you to provide further details with regards to one of your clients, XYZ Ltd. They highlighted that your business bank statements show that as well as receiving payments from XYZ Ltd you also send payments to them, and then asked what these payments are for. You responded by stating that you were not aware of this and added that it was possibly due to an invoice being received twice and as a result, being refunded to your client. We do not find this response credible, as your business bank statements show a total of £21.406.80 being transferred to XYZ Ltd between September 2016 and November 2017. We would therefore not expect you client to over pay you by such a significant amount.
When your team member was asked the same question, he responded by stating that you bought top up vouchers for your clients, and that your sales people carried vouchers to sell to customers whilst promoting XYZ Ltd. We would not deem this the normal way to carry out work for a client as we would expect that if they are paying you to market of promote their business, they would provide you with the relevant tools or products to do so. We therefore find it unrealistic that these transactions could purely be for the purchase of top up vouchers, as you claimed during your interview.
Following on from this , on 10 September 2017 your business bank statements show you transferred 1541.80£ to XYZ Ltd with the reference “ JULY INVOICE RETURN”. As such, this clearly shows that the payments made to XYZ ltd are not solely for the reasons stated by team member. Also the fact you both provided contradictory responses to this question furthers our concerns with regards to the genuineness of your business operations and also the creditability of your claimed business partnership.
What are the chances in ar and JR please moderaters help and do I have 14 days from date written or date received thanx