Error in BRP expiry date

I got back my BRP with only +2 years (not the 3 I expect). Same as Saga, I email to ask if there is an error and they said no, but contact case worker if dispute.

So, question is, (for Saga),

How did you contact the case worker? What did you write and how fast was the reply if you don't mind. Would be much appreciated.

My problem was the other way round i.e supposed to be 2 but got 3!

Anyways, I contacted the case worker by post sent to his address by next day delivery registered mail. His postal address was forwarded to me by the BRPError email team. The case worker called me on my phone the very same day he received my letter and told me what I have written before.

mohramzan wrote:Thanks mate
Tier 1 general 19 April to 19 April 2013 (2 years)
Extension granted:-
27 April 2013 to 19 April 2015 (2 years)

Thanks for the details .
This is more wierd than I was expecting . As your extension decision date was 27th April , the expected end date should have ATLEAST been 27th April 2015 . I wonder in which Bad mood the case worker gave you a Visa of less than 2 years. Seems UKBA like comfortably sleeping while giving extensions irrepective the Super high fee charged with super hikes every year. I think you have a clearcut case assuming you dont have any details intricacies like Appeal during first grant of visa .

Any update from anybody in the same situation.
Its 2 weeks now and I havent heard anything from my Case worker in response of my Clarification Letter and the Email complain to the Complain mailbox of UKBA.

anybody listening

SLA says 20 days ..so seems they will follow SLA to the brim.

Hi Folks,
On Basis on my Email customer complain , I received a EMAIL response from a Case wroker (Different name) agreeing that there has been an error and he has requsted me to send ALL the BRP back for correction.

I received another Email response from cutomer care diector saying they are investigating my compain and get back to me in 20 days.
Cheers
Anand

My second Tier 1 visa extension was for 3 years...
3(intial) + 2 + 3

Didnt bother to ask the UKBA.

Congrats Anand at least you have heard something, my solicitor did send a letter to the case worker and still no reply from him or any other relevant person.

Just to update, the UKBA replied that dates are fine and contact the case worker if I dispute.
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mohramzan wrote:Congrats Anand at least you have heard something, my solicitor did send a letter to the case worker and still no reply from him or any other relevant person.

Finally got my corrected BRP card with correct validity date (3 years) .
Also received email from Complain dept that the there was a mistake in assement and the case worker's manager has been informed to make necessery training arrangement for the case worker who did wrong assesment for my case.
All well if ends well

Cheers
Anand