I think similar enquiry was also avaialble, and just for reference please note that while my daughter submitted UK Visa under Tier4 student in Sep/2019, she cancelled the VISA application then re-submitted.
So, she paid the IHS fee twice in the amount of GBP 300. Finally she got Tier4 student visa and refunding of UKVI fee was made in Nov/2019 but she still can not receive the refund of IHS fee.
In this respect she sent various message to non ukvi email removed but no answer - probably this is not the right email address therefore may I ask someone to help how to deal with this matter? where should submit the claim?
Your any advice will be highly appreciated.