Post
by delvi » Sun Sep 17, 2017 2:33 pm
Hi All,
I've been a silent reader in this post and I wanted to share my experience and timeline.
18th Jul: date of application, interview and biometrics at VFS Dhaka, Bangladesh
28th Jul: Application has been reached at the decision making centre in Sheffield
After waiting another month since my application, I decided to call the hotline and escalate my case
18th Aug: Date of escalation
15th Sep: Email statin that my application has been decided
17th Sep: text message from VFS Dhaka, passport is ready to collect
In my experience I found the hotline service pretty useless. I called them several times only to be received with the same answer that please wait for a response. During the last week however, I requested that my uni send an e-mail on my behalf explaining my delay and that the course starts on the 25th of September.
When I called the UKVI hotline on Tuesday, their response was that I should wait till Thursday evening and if I don't hear anything yet, I should call again on Friday morning. Once I called on Friday morning (15th of Sep). They said my application was still under process and that I should send in a complaint. However, in that evening I received an email stating that a decision has been made on my application on the 15th of September. So in my opinion it seems like the hotline may not have relevant information and as frustrating as it can be we all just have to wait. Now I will be collecting my passport tomorrow 7 days before my course starts, hopefully it'll be good news.