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Border Agency staff do not take money from passengers. Perhaps she travelled on a single ticket and an airline rep made her pay for the return to recoup their costs?Tidus wrote:
They stated on the Papers She didnt have a bank account. So how did they take the money from it that day?
Very Fishy...
She should still complain in writing. That is not supposed to happen and needs investigated.Tidus wrote:After just speaking to my fiancee about this, it seems security took her card from her, and gave it to another member of the immigration officials in the Detention area. My fiancee could see it happening. Obviously, she wasnt allowed to leave the area.
Once they have made up their mind, it just goes downhillTidus wrote:Yes your certainly correct, i agree. I checked her statement now. The payment is not to any airline. Instead it goes to "Stains R Hounslow" whatever that may be.
vinny wrote:See also Passport Control at Heathrow and Exploring the decision making of Immigration Officers.
If her money was spent without her consent where there is a return ticket,then we should be talking about THEFT and misuse/fraudulent use of her Card here.Tidus wrote:Yes your certainly correct, i agree. I checked her statement now. The payment is not to any airline. Instead it goes to "Stains R Hounslow" whatever that may be.
Agreed. This needs to be investigated.brownbonno wrote:If her money was spent without her consent where there is a return ticket,then we should be talking about THEFT and misuse/fraudulent use of her Card here.Tidus wrote:Yes your certainly correct, i agree. I checked her statement now. The payment is not to any airline. Instead it goes to "Stains R Hounslow" whatever that may be.
Purchase over the phone/internet do not need a password/PIN number.Rozen wrote:How did they get her PIN number/password?Tidus wrote:Yes your certainly correct, i agree. I checked her statement now. The payment is not to any airline. Instead it goes to "Stains R Hounslow" whatever that may be.
With respect you're only being told one side of things and although the aspect of the payment for carriage needs investigation it is a totally separate issue from the refusal of entry.brownbonno wrote:The poster should consult a solicitor as the end result will definitely set her immigration history straight.
If indeed she didn't authorise the use of her card, she should first report the transaction as fraud to her bank. She should also mention that it's not third-party fraud but merchant fraud.brownbonno wrote:Purchase over the phone/internet do not need a password/PIN number.
This is a serious issue here and should not be mendaciously swept under the carpet.