My friend is currently submitting his T1E initial application and the dependent visa applications for his wife and two kids.
After he made the appointment, he got stuck at the "Pay for IHS" step. When he clicked on the button to continue, he was redirected to the immigration healthcare surcharge service website to confirm the details for payment. Then, in the summary page, he noticed that the system showed that "You don't have any dependents", but there's no button nor option to say no. In that page, there's only a button stating "These details are correct" for him to click on. But, he does have his dependant applications. It seems that the IHS service system cannot detect the correlation between his and his dependents' applications.
What should he do? Should he click on the "These details are correct", although it's not, in order to complete the online process?
Look forward to further help. Thanks.
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