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Hello folks,

Could anybody who applied for their first adult passport and ticked the "Return supporting document by secure mail" share how their supporting documents were returned please?

Was "Secure mail" a Royal Mail Special Delivery? or were they returned by a courier?

From what I can see, it appears that British passports are being dropped through the letter box with no signature needed, is this the same for the return of supporting document by secure mail?

Thanks

It's a courier (DX). The same one which delivers the passport. Sometimes they will drop through the letterbox. In other cases, they will require a signature. It all depends how "secure" DX consider your mailbox (no idea what the criteria is).

I think if the letter box is normally at the main door of the property (i.e. letter drops inside) then it is considered secure however if it's a separate letter box placed in the communal area or next to staircases, then they are treated as non-secure.

also, DX is one of the courier agencies that allowes redirection and delivery to a different address (especially if you need to receive the post at work).

Thanks guys!!

Another quick question folks

Is it true that if you ask for your supporting documents to be returned by secure mail that the IPS will keep hold of them until they send you your British passport? Otherwise, they will send them back by normal second class post before your interview?

In other words, if you don't chose secure mail, you get your supporting documents sooner?

Thanks

BigSam wrote:Is it true that if you ask for your supporting documents to be returned by secure mail that the IPS will keep hold of them until they send you your British passport? Otherwise, they will send them back by normal second class post before your interview?

No, the documents are sent separately from the passport, in this case.