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First Adult Passport

Posted: Mon Nov 04, 2013 4:37 pm
by dudu1978
Application Timeline
Passport for: First Adult
Application Type: New
Method of application: Check & Send : Royal Post in Hammersmith
Date of application: 23/10/2013
Date application received by IPS: SMS 04/11/2013
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Notes: Very unhappy with Check and Send service as i applied on 23rd and they sent my docuement on 28th as part of a big batch. Then the batch was open couple of days later and therefore my applicaiton just strated on the 01st of Nov.

Have very limited time due to travel schedul and in copare to others as I see here my case has gone very slow so far.

I recommend everyone to use individual post as the Ckech and Service is basiccaly nothing and they group your applicaiton together with others and will send with a normal delivery that takes a very long time.

Good Luck

Posted: Tue Nov 05, 2013 10:26 pm
by mealos
They did the same to me, received the acknowledgement text 7 days later.

For my wife I will use a courier service which can answer me if I ask where the hell my application is.

Post Office customer service is acting like a scammer company who throws the ball to other park and claim they are not the department that knows, finally they suggested me to ask the Passport Office cos as Post Office they cant help me?!?!?!!

Posted: Thu Nov 07, 2013 4:32 pm
by innocentdevil
normally if you use passport check and send service, they process it and give you the receipt for the next day guaranteed as this is what they charge you.

Posted: Thu Nov 07, 2013 6:12 pm
by Ayyubi72
innocentdevil wrote:normally if you use passport check and send service, they process it and give you the receipt for the next day guaranteed as this is what they charge you.
There is no next day guaranteed by check and send.

Best way to send passport application is to post it yourselves using recorded or special delivery.