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How to forward further documents without a reference number?

Posted: Wed Nov 12, 2014 12:06 am
by sylvia532
Hi

I would be grateful for advice.

My application was sent out on the 15th of October, the fee was deducted two weeks later but I still haven't received the acknowledgement letter (or email). My problem is that I have to send to HO a document which I didn't have at the time when my application was sent out by the NCS. Without the acknowledgement I do not know my reference number so I don't know what to do. Can anyone advise? I'm just scared to send the document without a reference number in case it gets lost and won't reach the caseworker.

Re: How to forward further documents without a reference num

Posted: Wed Nov 12, 2014 8:53 am
by akhurshid
Call HO and try to get HO reference.
Did you check your email(including junk mail) as they have started sending emails as well.