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Payment cleared account but no acknowledgement
Posted: Mon May 09, 2016 10:01 am
by keano
Hi All,
I'm getting a bit anxious that my payment cleared my account on 29 April but I have received no email acknowledgement or letter from the Home Office for the biometrics. Is this a cause for concern given the time limit imposed for providing the biometrics? We have some strange numbering on my road so it is possible the postie may have misdelivered the letter. In the April timeline people charged on 05/05 got letters on 07/05 so now I am worried.
Should I contact
nationalityenquiries@homeoffice.gsi.gov.uk to see if a letter was sent? Does the home office always send an email acknowledgement? I know there doesn't seem to be any method in this madness but anything to calm my nerves would be grateful!
Re: Payment cleared account but no acknowledgement
Posted: Mon May 09, 2016 10:36 am
by ohara
Don't worry about it. If the letter was mis-delivered, HO should send out a reminder after the deadline passes.
Re: Payment cleared account but no acknowledgement
Posted: Mon May 09, 2016 10:37 am
by david1955
keano wrote:Hi All,
I'm getting a bit anxious that my payment cleared my account on 29 April but I have received no email acknowledgement or letter from the Home Office for the biometrics. Is this a cause for concern given the time limit imposed for providing the biometrics? We have some strange numbering on my road so it is possible the postie may have misdelivered the letter. In the April timeline people charged on 05/05 got letters on 07/05 so now I am worried.
Should I contact
nationalityenquiries@homeoffice.gsi.gov.uk to see if a letter was sent? Does the home office always send an email acknowledgement? I know there doesn't seem to be any method in this madness but anything to calm my nerves would be grateful!
Hi,
Same thing happened with me when i submitted my application in march . What i did was i emailed
NationalityBiometrics@homeoffice.gsi.gov.uk and after 5 working days of emailing them i had a response from them that they have issued my biometrics a day before they replied me.
Re: Payment cleared account but no acknowledgement
Posted: Mon May 09, 2016 11:05 am
by keano
Thanks guys - I was wondering what happens if you miss the biometrics deadline so it's good to know they will send a reminder if the letter has gone astray. Bank holiday may have thrown a spanner in the mix as well.
Re: Payment cleared account but no acknowledgement
Posted: Mon May 09, 2016 11:09 am
by david1955
keano wrote:Thanks guys - I was wondering what happens if you miss the biometrics deadline
they will sent you a second warning letter giving you further 10 working days to submit biometrics. But i would suggest you to sent them an email on nationality biometrics and they will get back to u
Re: Payment cleared account but no acknowledgement
Posted: Mon May 09, 2016 11:12 am
by keano
Thanks David - what info did you give them to identify yourself? I'm assuming full name, DOB, BRP number? Will do it later tonight if I don't have any mail when I get home.
Re: Payment cleared account but no acknowledgement
Posted: Mon May 09, 2016 11:32 am
by david1955
keano wrote:Thanks David - what info did you give them to identify yourself? I'm assuming full name, DOB, BRP number? Will do it later tonight if I don't have any mail when I get home.
i included my full name, dob, address and contact number
Re: Payment cleared account but no acknowledgement
Posted: Fri May 13, 2016 9:05 am
by keano
Finally got both the payment letter (dated 29/04/16) and the biometrics letter (dated 09/05/16). Guess it was sitting on someone's desk.
Re: Payment cleared account but no acknowledgement
Posted: Fri May 13, 2016 9:15 am
by goingbrit
HI Keano,
Congrats for getting the biometrics letter! I'm in the position you were in - money deducted on April 29th and no biometrics letter yet. I did get an email acknowledgement on the 29th, but starting to get really worried.
GB
Re: Payment cleared account but no acknowledgement
Posted: Fri May 13, 2016 9:18 am
by noajthan
goingbrit wrote:HI Keano,
Congrats for getting the biometrics letter! I'm in the position you were in - money deducted on April 29th and no biometrics letter yet. I did get an email acknowledgement on the 29th, but starting to get really worried.
GB
The previous post demonstrates you don't really need to worry too much.
Relax. Watch
Eurovision - it'll through come in the end.