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Home Office Reference Number

Posted: Fri Oct 20, 2017 3:26 pm
by Shaolin
Hi all

Today I received my approval letter for citizenship from HO. The letter says contact council to book ceremony. However when I rang council they asked for home office reference number. The letter from HO says 'Our Ref' which council says is not the home office reference they require to book ceremony. Can someone please provide some guidance who has gone thru this process........thanks

Re: Home Office Reference Number

Posted: Fri Oct 20, 2017 3:38 pm
by alterhase58
Not really sure what the issue is. HO ref starts with the first letter of your surname + 7 numeric digits, i.e. X1234567. It's above "Our Ref" on the letter (at least on mine!).

Re: Home Office Reference Number

Posted: Fri Oct 20, 2017 10:43 pm
by Shaolin
My letter hasn't got any home office reference on it. Is there any additional documents you receive from HO apart from aporoval letter ?

Re: Home Office Reference Number

Posted: Fri Oct 20, 2017 11:22 pm
by alterhase58
Have you still got your biometrics letter, that will / should have your ref number on it.
Don't think you'll get anything else apart from the approval letter.

Re: Home Office Reference Number

Posted: Sat Oct 21, 2017 9:38 pm
by mulderpf
It is part of the approval letter template. At the top right hand side are all the references. There is a Home Office one and a Poll/Cover Note No.

Re: Home Office Reference Number

Posted: Sun Oct 22, 2017 12:23 am
by Shaolin
Hi

The format says Our Ref and then followed by Poll/Cover Note no. However 'Our Ref' is a 9 digit numbers whereas council wants Home Officec Ref which is total 8 digit characters. First character must be a alphabet and rest 7 must be numeric.
The Home Office Ref is not mention on my letter however I managed to find it on my biometric letter as advised by alterhase58. Hopefully I'll try n book my ceremony with this ref.

Re: Home Office Reference Number

Posted: Tue Oct 31, 2017 10:36 pm
by lilit
I am in the situation.
@Shaolin, were you able to figure out what reference number to use in the end?

Re: Home Office Reference Number

Posted: Wed Nov 01, 2017 9:58 am
by Shaolin
Yes, please refer to the letter you have received for your biometric confirmation. It should state home office reference on it.
Surprisingly, when I called council second time they just asked for my name and did not ask the reference number at all. I even mention to them that if they need reference number at all but they said no name is sufficient :evil:

Re: Home Office Reference Number

Posted: Mon Dec 10, 2018 7:44 pm
by lorenzo_g
Hi everyone,

I am having the same problem. I can only see 'Our Ref' on my letter (which does not begin with a letter) and the 'Poll/Cover Note No'. The 'Your Ref' field is left blank in both my approval and ceremony invitation letters.

And I can't find any reference number on my Biometrics invitation letter. Any suggestions on what I could do to sort this out?

Thanks in advance.

Lorenzo