Page 1 of 1

Post Office Check and Send service

Posted: Mon Apr 29, 2019 10:16 am
by mamalicious187
Please how can I track a passport application submitted using the Post Office Check and Send service?

Is there any means to know if the parcel has been received by HMPO?

Re: Post Office Check and Send service

Posted: Mon Apr 29, 2019 10:18 am
by CR001
Did you not get a receipt from the Post Office with a reference number to check on Royal Mail???

Re: Post Office Check and Send service

Posted: Mon Apr 29, 2019 10:30 am
by mamalicious187
CR001 wrote:
Mon Apr 29, 2019 10:18 am
Did you not get a receipt from the Post Office with a reference number to check on Royal Mail???
Thanks for your response.

I got a reciept and there is no specific Reference number stated on the slip. However, there are a couple numbers like a 9 alphanumerical characters barcode, Application ID and Transaction ID.

Would any of these be the reference number?

Re: Post Office Check and Send service

Posted: Mon Apr 29, 2019 10:41 am
by CR001

Re: Post Office Check and Send service

Posted: Mon Apr 29, 2019 10:53 am
by mamalicious187
Thanks for the link, however I have not been successful despite using all numbers listed on the receipt. :(

Re: Post Office Check and Send service

Posted: Mon Apr 29, 2019 10:55 am
by CR001
Did you click on the 'Need help with your reference number' link within the link I provided??

Re: Post Office Check and Send service

Posted: Mon Apr 29, 2019 10:56 am
by mamalicious187
CR001 wrote:
Mon Apr 29, 2019 10:55 am
Did you click on the 'Need help with your reference number' link within the link I provided??
No, I did not but I will now. Thanks