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Text from HMPO
Posted: Wed Jun 12, 2019 7:29 pm
by R-graphite
Hi,
Am I supposed to expect a text from HMPO to confirm their receipt of my first passport application? I applied via post office check and send service.
Thanks
Re: Text from HMPO
Posted: Wed Jun 12, 2019 9:02 pm
by GAli13
If you've provided your phone number then yes. They do send texts and emails at every step of your application.
Re: Text from HMPO
Posted: Wed Jun 12, 2019 9:05 pm
by R-graphite
Do you know how long it takes to message after you post it?
Thank you
GAli13 wrote: ↑Wed Jun 12, 2019 9:02 pm
If you've provided your phone number then yes. They do send texts and emails at every step of your application.
Re: Text from HMPO
Posted: Wed Jun 12, 2019 9:08 pm
by GAli13
It's very quick. Like next day.
Re: Text from HMPO
Posted: Wed Jun 12, 2019 9:12 pm
by R-graphite
Ok thanks, I haven’ Received a text yet..
GAli13 wrote: ↑Wed Jun 12, 2019 9:08 pm
It's very quick. Like next day.
Re: Text from HMPO
Posted: Wed Jun 12, 2019 9:39 pm
by GAli13
It's normal. You can also track your application online.
Re: Text from HMPO
Posted: Wed Jun 12, 2019 11:12 pm
by Nerazzuri
During peak periods, there can sometimes be delay before documents are opened and acknowledged by HMPO. So not having received the text message yet is normal, even if it's not pleasant.