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British passport received but documents not returned
Posted: Fri Mar 27, 2020 9:30 am
by ntt05r
I received the British passport a week ago but my naturalisation certificate and other passport submitted as part of the application have not been returned. Is there a phone number or email address I can contact about this?
Re: British passport received but documents not returned
Posted: Fri Mar 27, 2020 10:48 am
by alterhase58
https://www.gov.uk/government/organisat ... ort-office
Contact HM Passport Office
General enquiries
HM Passport Office
PO Box 767
SOUTHPORT
PR8 9PW
United Kingdom
Contact Form: General enquiries
Telephone
0300 222 0000
In light of the measures in place to stop the spread of coronavirus (COVID-19), enquiries sent using our contact forms may be delayed. We are sorry for the inconvenience caused, and will try to answer queries as soon as possible.
Re: British passport received but documents not returned
Posted: Sun Mar 29, 2020 12:40 pm
by Djsuccess
ntt05r wrote: ↑Fri Mar 27, 2020 9:30 am
I received the British passport a week ago but my naturalisation certificate and other passport submitted as part of the application have not been returned. Is there a phone number or email address I can contact about this?
Did you pay for secure return of your document? If you haven't then they will be returned by standard post, which is likely to be delayed with Royal mail, given the current crisis and reduction in manpower across various services