Page 1 of 1

admin error you were incorrectly sent a decision letter

Posted: Thu Sep 10, 2020 3:42 pm
by mustafa2020
Hi everyone I really nee help here i am confused i dont know what to do next

I have received two email regarding my British citizenship

I am pleased to confirm that your application for British citizenship has been successful. The next step is to attend a British citizenship ceremony

The second email I received today was

Please disregard the previous email. Due to an admin error you were incorrectly sent a decision letter. I am writing to inform you that the case is still under consideration and no decision has been made yet. I apologise for this error and any upset or inconvenience it may have caused


Please any can help me what can i do next

Re: admin error you were incorrectly sent a decision letter

Posted: Thu Sep 10, 2020 3:48 pm
by CULLINAN
mustafa2020 wrote:
Thu Sep 10, 2020 3:42 pm
Hi everyone I really nee help here i am confused i dont know what to do next

I have received two email regarding my British citizenship

I am pleased to confirm that your application for British citizenship has been successful. The next step is to attend a British citizenship ceremony

The second email I received today was

Please disregard the previous email. Due to an admin error you were incorrectly sent a decision letter. I am writing to inform you that the case is still under consideration and no decision has been made yet. I apologise for this error and any upset or inconvenience it may have caused


Please any can help me what can i do next
Did you receive a PDF approval letter attached to your first email?
Does it have Case Worker details?

Second email maybe correct. You may want to clarify again via CW email if you have the details?

Re: admin error you were incorrectly sent a decision letter

Posted: Thu Sep 10, 2020 3:57 pm
by mustafa2020
Yes i have received PDF Approval latter

Re: admin error you were incorrectly sent a decision letter

Posted: Thu Sep 10, 2020 4:13 pm
by CULLINAN
mustafa2020 wrote:
Thu Sep 10, 2020 3:57 pm
Yes i have received PDF Approval latter
You may want to clarify again via CW email if you have the details?