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Hello

I applied for my Son Nationalisation in November and I got the certificate in March. But the certificate came slightly damaged in post. There was a tear on the certificate but none of the information is lost its was just on the side of the certificate.

I called Helpline on the same day they asked me to take a picture and send it to Further Nationality Enquiry which I did. Now it been 15 days I dint hear any thing from them.

I called the helpline again and now they are saying I have to apply for a duplicate certificate which will cost me £250.

I don't know what to do, Can you someone please suggest?

See also Lost or damaged documents. Probably similar applies?

Posting passports and documents

If your post has been damaged, lost or delayed by Royal Mail.

Hi just curious to see if you managed to get a duplicate certificate, and also how long was the process as im in the same predicament.

Thanks

waltmaj wrote: ↑

Thu May 27, 2021 5:17 pm

Hi just curious to see if you managed to get a duplicate certificate, and also how long was the process as im in the same predicament.

Thanks

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