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Certificate and other passport not received
Posted: Tue May 04, 2021 5:39 pm
by Echinol
Hi all,
My partner British passport arrived last week Tuesday but certificate and other passport still not received. How could we track them? Any email or phone number we could send or call? We started to concern…
Thanks.
Re: Certificate and other passport not received
Posted: Tue May 04, 2021 6:56 pm
by alterhase58
Contact HMPO?
https://www.gov.uk/passport-advice-line
Maybe the bank holiday weekend slowed down things ....
Re: Certificate and other passport not received
Posted: Tue May 04, 2021 7:59 pm
by CULLINAN
Echinol wrote: ↑Tue May 04, 2021 5:39 pm
Hi all,
My partner British passport arrived last week Tuesday but certificate and other passport still not received. How could we track them? Any email or phone number we could send or call? We started to concern…
Thanks.
IF HMPO printed and sent the passport, you should be able to track in on the TNT website with the PEX number.
Otherwise you will have to wait. Normally it takes 2-4 weeks these days.
Follow for similar queries:
british-citizenship/british-passport-ne ... 8-280.html
Re: Certificate and other passport not received
Posted: Tue May 04, 2021 8:23 pm
by Echinol
Thanks we will contact tomorrow.
Re: Certificate and other passport not received
Posted: Tue May 04, 2021 8:24 pm
by Echinol
CULLINAN wrote: ↑Tue May 04, 2021 7:59 pm
Echinol wrote: ↑Tue May 04, 2021 5:39 pm
Hi all,
My partner British passport arrived last week Tuesday but certificate and other passport still not received. How could we track them? Any email or phone number we could send or call? We started to concern…
Thanks.
IF HMPO printed and sent the passport, you should be able to track in on the TNT website with the PEX number.
Otherwise you will have to wait. Normally it takes 2-4 weeks these days.
Follow for similar queries:
british-citizenship/british-passport-ne ... 8-280.html
British passport arrived, supporting documents not returned. That was the concern but we will contact tomorrow and see what is happening. Thanks.
Re: Certificate and other passport not received
Posted: Mon May 17, 2021 10:43 am
by negmas
Echinol wrote: ↑Tue May 04, 2021 8:24 pm
CULLINAN wrote: ↑Tue May 04, 2021 7:59 pm
Echinol wrote: ↑Tue May 04, 2021 5:39 pm
Hi all,
My partner British passport arrived last week Tuesday but certificate and other passport still not received. How could we track them? Any email or phone number we could send or call? We started to concern…
Thanks.
IF HMPO printed and sent the passport, you should be able to track in on the TNT website with the PEX number.
Otherwise you will have to wait. Normally it takes 2-4 weeks these days.
Follow for similar queries:
british-citizenship/british-passport-ne ... 8-280.html
British passport arrived, supporting documents not returned. That was the concern but we will contact tomorrow and see what is happening. Thanks.
Hi, May I ask how long did it take? I sent my documents last week and it was signed on 11th but still HMPO hasnt confirmed if they have received my documents.
Re: Certificate and other passport not received
Posted: Mon May 17, 2021 12:25 pm
by Echinol
negmas wrote: ↑Mon May 17, 2021 10:43 am
Echinol wrote: ↑Tue May 04, 2021 8:24 pm
CULLINAN wrote: ↑Tue May 04, 2021 7:59 pm
Echinol wrote: ↑Tue May 04, 2021 5:39 pm
Hi all,
My partner British passport arrived last week Tuesday but certificate and other passport still not received. How could we track them? Any email or phone number we could send or call? We started to concern…
Thanks.
IF HMPO printed and sent the passport, you should be able to track in on the TNT website with the PEX number.
Otherwise you will have to wait. Normally it takes 2-4 weeks these days.
Follow for similar queries:
british-citizenship/british-passport-ne ... 8-280.html
British passport arrived, supporting documents not returned. That was the concern but we will contact tomorrow and see what is happening. Thanks.
Hi, May I ask how long did it take? I sent my documents last week and it was signed on 11th but still HMPO hasnt confirmed if they have received my documents.
Hi please check British passport timeline but we received other documents app 10 days after British passport.
Re: Certificate and other passport not received
Posted: Tue May 18, 2021 1:11 pm
by Happystudent2021
negmas wrote: ↑Mon May 17, 2021 10:43 am
Echinol wrote: ↑Tue May 04, 2021 8:24 pm
CULLINAN wrote: ↑Tue May 04, 2021 7:59 pm
Echinol wrote: ↑Tue May 04, 2021 5:39 pm
Hi all,
My partner British passport arrived last week Tuesday but certificate and other passport still not received. How could we track them? Any email or phone number we could send or call? We started to concern…
Thanks.
IF HMPO printed and sent the passport, you should be able to track in on the TNT website with the PEX number.
Otherwise you will have to wait. Normally it takes 2-4 weeks these days.
Follow for similar queries:
british-citizenship/british-passport-ne ... 8-280.html
British passport arrived, supporting documents not returned. That was the concern but we will contact tomorrow and see what is happening. Thanks.
Hi, May I ask how long did it take? I sent my documents last week and it was signed on 11th but still HMPO hasnt confirmed if they have received my documents.
I am in the same situation as you. My documents was delivered by royal mail on the 11th of May. And till this date I haven’t heard anything from HMPO. I have contacted customer service yesterday and they advised that they will look into it. Have you heard anything yet?
Re: Certificate and other passport not received
Posted: Wed May 19, 2021 4:45 pm
by Happystudent2021
Happystudent2021 wrote: ↑Tue May 18, 2021 1:11 pm
negmas wrote: ↑Mon May 17, 2021 10:43 am
Echinol wrote: ↑Tue May 04, 2021 8:24 pm
British passport arrived, supporting documents not returned. That was the concern but we will contact tomorrow and see what is happening. Thanks.
Hi, May I ask how long did it take? I sent my documents last week and it was signed on 11th but still HMPO hasnt confirmed if they have received my documents.
I am in the same situation as you. My documents was delivered by royal mail on the 11th of May. And till this date I haven’t heard anything from HMPO. I have contacted customer service yesterday and they advised that they will look into it. Have you heard anything yet?
Update: Document now showing as received. Called Customer service and they had to open a ticket to check if my document we received
Re: Certificate and other passport not received
Posted: Thu May 20, 2021 5:11 pm
by bizman
Delays at the HMPO Peterborough office is crazy, they have received my document since two weeks but no progress yet, I called customer service, they only told me it’s on queue. It’s really frustrating. My whole family passports are back except mine. Just so crazy.
Re: Certificate and other passport not received
Posted: Fri May 21, 2021 5:42 pm
by Happystudent2021
bizman wrote: ↑Thu May 20, 2021 5:11 pm
Delays at the HMPO Peterborough office is crazy, they have received my document since two weeks but no progress yet, I called customer service, they only told me it’s on queue. It’s really frustrating. My whole family passports are back except mine. Just so crazy.
Yeah HMPO Peterborough are the worst. Judging from the post I have seen on this forum. HMPO Bootle is the fastest