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Will I receive email notification or text message when HO dispatch supporting documents?

Posted: Thu May 27, 2021 11:04 am
by Lolipop
I have already received my passport, but still anxiously waiting my supporting documents. I am following the passport timeline every day. I found most people have their supporting document delivered 7 to 12 days after they receive their passport. Due to family issue I will need to travel next week. I have already waited for 13 days. I hope it will trun up this week. I didnt have text message from TNT before my passport delivery, and it can not be tracked online due to their system error during the weekend. So I worried it may happen again, I don't want to miss the delivery, I want to know if others get the text message from TNT before delivery? I noticed someone mentioned HO will send email notification, but it was last year. In current situation are there anyone received the notification email from HO when the supporting document dispatched , or text message before TNT delivery? Any information would be greatly appreciated. Thank you!

Re: Will I receive email notification or text message when HO dispatch supporting documents?

Posted: Sat May 29, 2021 10:32 am
by abcsusanpf
just track the supporting document using the tnt link in the email for your passport.

No need to sign for the document. TNT just put it through letter box.

Re: Will I receive email notification or text message when HO dispatch supporting documents?

Posted: Sat May 29, 2021 10:36 am
by abcsusanpf