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Address change during pending naturalisation application

Posted: Mon Sep 06, 2021 4:02 pm
by iliketea
Hi everyone,

My naturalisation application is currently being processed but I have changed my UK address. I filled in the online form at https://visa-address-update.service.gov.uk as advised my the UKVI over the phone, but have not received any confirmation email about this (the last step of the form said that they have sent me a confirmation email). Has anyone else had this problem? Not sure if I should be chasing it up with them?

Thanks.

Re: Address change during pending naturalisation application

Posted: Tue Sep 07, 2021 10:18 am
by TerryGH
I had the same situation, no acknowledgment email. I think it's a bug in a crappy HO system.

Just to be safe, I sent my details by email as well, but there was no response, so I'm hoping they update it somewhere in the background. And just to be safe, I paid for mail forwarding to my new address, although I hope they send everything by email rather than normal post.

Re: Address change during pending naturalisation application

Posted: Tue Sep 07, 2021 12:14 pm
by iliketea
TerryGH wrote:
Tue Sep 07, 2021 10:18 am
I had the same situation, no acknowledgment email. I think it's a bug in a crappy HO system.

Just to be safe, I sent my details by email as well, but there was no response, so I'm hoping they update it somewhere in the background. And just to be safe, I paid for mail forwarding to my new address, although I hope they send everything by email rather than normal post.
I had a similar situation before with an email after making a mistake on my application. No acknowledgement whatsoever. Luckily I was able to add the letter during my biometrics appointment.

What email did you send your new address to?

Re: Address change during pending naturalisation application

Posted: Tue Sep 07, 2021 1:38 pm
by TerryGH
iliketea wrote:
Tue Sep 07, 2021 12:14 pm
What email did you send your new address to?
nationalityenquiries@homeoffice.gov.uk
NationalitySupportTeamFMT@homeoffice.gov.uk