Advised to use IDV app, now got an email saying Biometrics not submitted
Posted: Tue May 03, 2022 4:01 pm
Good evening all,
I had submitted MN1 form application to register my daughter as a British citizen in March, 2022. I got a couple of emails from UKVCAS saying that "UKVI have confirmed to UKVCAS that you (and, if applicable, other members of your group) can use the IDV app to progress your application. As a result, we are inviting you to use the UKVCAS IDV app now".
I submitted all the required documents using IDV app. And got a confirmation email from UKVCAS saying all the information has been sent to UKVI.
Yesterday, I got an email from Home Office saying that you have not booked and attended biometrics appointment. You need to do it soon or application maybe rejected.
The issue is that Home Office (HO) email does have a contact email address, the phone number from Gov.uk website to contact HO gives an automated reply for this situation saying that we cannot update about ongoing application as it has been less than six months since you made the application. I sent an email to NationalityBiometrics'at'homeoffice'dot'gov'dot'uk and they sent an automated response that we would get back to you in 14 days but if application has been made less than six months ago we might not get back to you at all.
Could anyone please advise what would be best thing to do at this stage? Shall I book the biometrics appointment now. My concern is that UKVCAS has already submitted all the information, if I book biometrics appointment now they would resubmit everything again that may cause further issues.
Thank you for your help in advance.
I had submitted MN1 form application to register my daughter as a British citizen in March, 2022. I got a couple of emails from UKVCAS saying that "UKVI have confirmed to UKVCAS that you (and, if applicable, other members of your group) can use the IDV app to progress your application. As a result, we are inviting you to use the UKVCAS IDV app now".
I submitted all the required documents using IDV app. And got a confirmation email from UKVCAS saying all the information has been sent to UKVI.
Yesterday, I got an email from Home Office saying that you have not booked and attended biometrics appointment. You need to do it soon or application maybe rejected.
The issue is that Home Office (HO) email does have a contact email address, the phone number from Gov.uk website to contact HO gives an automated reply for this situation saying that we cannot update about ongoing application as it has been less than six months since you made the application. I sent an email to NationalityBiometrics'at'homeoffice'dot'gov'dot'uk and they sent an automated response that we would get back to you in 14 days but if application has been made less than six months ago we might not get back to you at all.
Could anyone please advise what would be best thing to do at this stage? Shall I book the biometrics appointment now. My concern is that UKVCAS has already submitted all the information, if I book biometrics appointment now they would resubmit everything again that may cause further issues.
Thank you for your help in advance.