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How to send additional documents to the Home Office / UKVI?

Posted: Tue Jul 12, 2022 4:03 pm
by cd20
Hello. Thank you for sparing your precious time to help with this.

I had applied for British Citizenship last month and submitted my documents on UKVCAS via the app. However, a couple of weeks ago I noticed that I had unfortunately scanned and submitted a reference form that was incomplete (The referee signature and details are all there but the front page of the referee declaration form that got uploaded did not have “Name of applicant” filled-in - the only field that needed filling on that page hence I didn't notice my mistake).

But as soon as I noticed my mistake, I had uploaded a new and complete reference declaration form on the UKVCAS website. However, I noticed after a week that both on UKVCAS app and website, this new form was marked as uploaded and was there but it didn't have “Submitted” in front of it like the other documents.
I contacted UKVCAS informing them of my mistake and asking them to submit this new form to UKVI. However, I have just received their email telling me that this is not possible - “The documents you uploaded before submission will be submitted to UKVI. Any documents uploaded after the submission will not be sent to UKVI.”

Does anyone know of a way to send my new/complete referee declaration form to UKVI please? I don't want to lose out on my application / fees due to this and want to make sure they have all the documents as soon as possible.

Thank you for your help. Much appreciated.

Re: How to send additional documents to the Home Office / UKVI?

Posted: Tue Jul 12, 2022 4:33 pm
by Ticktack
cd20 wrote:
Tue Jul 12, 2022 4:03 pm
Hello. Thank you for sparing your precious time to help with this.

I had applied for British Citizenship last month and submitted my documents on UKVCAS via the app. However, a couple of weeks ago I noticed that I had unfortunately scanned and submitted a reference form that was incomplete (The referee signature and details are all there but the front page of the referee declaration form that got uploaded did not have “Name of applicant” filled-in - the only field that needed filling on that page hence I didn't notice my mistake).

But as soon as I noticed my mistake, I had uploaded a new and complete reference declaration form on the UKVCAS website. However, I noticed after a week that both on UKVCAS app and website, this new form was marked as uploaded and was there but it didn't have “Submitted” in front of it like the other documents.
I contacted UKVCAS informing them of my mistake and asking them to submit this new form to UKVI. However, I have just received their email telling me that this is not possible - “The documents you uploaded before submission will be submitted to UKVI. Any documents uploaded after the submission will not be sent to UKVI.”

Does anyone know of a way to send my new/complete referee declaration form to UKVI please? I don't want to lose out on my application / fees due to this and want to make sure they have all the documents as soon as possible.

Thank you for your help. Much appreciated.
I'm afraid nothing else can be done once it's submitted. You just have to wait. HO might contact you and ask for you to send it to them.

Re: How to send additional documents to the Home Office / UKVI?

Posted: Wed Jul 13, 2022 10:57 am
by cd20
Hopefully HO contact me and I don't lose out on the fee for this silly mistake.

My photo is attached on that page though so yeah, fingers crossed.

Re: How to send additional documents to the Home Office / UKVI?

Posted: Wed Jul 13, 2022 1:59 pm
by vinny

Re: How to send additional documents to the Home Office / UKVI?

Posted: Wed Jul 13, 2022 5:33 pm
by kamoe
vinny wrote:
Wed Jul 13, 2022 1:59 pm
Try.
That's a dead end.

Try FurtherNationalityEnquiries@homeoffice.gov.uk instead.

Re: How to send additional documents to the Home Office / UKVI?

Posted: Fri Jul 15, 2022 4:51 pm
by cd20
Cheers folks. I will email them and report back once they get back to me.