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Received email from Home office Atlas for information

Posted: Mon May 22, 2023 2:19 pm
by mrshh
Hi!
I have submitted an application for naturalisation as a British Citizen and received an email from Home Office Atlas saying “ Thank you for your application for Naturalisation under Section 6(2) of the British Nationality Act. We are contacting you to confirm your full personal details.

You have not stated the name of the town or city in Mauritius in which you were born. Please confirm your place of birth in order to allow us to complete our consideration of your application.

Yours sincerely

Nationality Technical Specialist Team
UK Visas and Immigration

The email address is home.office.atlas@notifications.service.gov.uk but received a notification saying my email cannot be delivered and there is no indication where I should provide the information they have requested.

Does anyone know how I should proceed? Thanks

Re: Received email from Home office Atlas for information

Posted: Mon May 22, 2023 2:25 pm
by meself2
Try emailing FurtherNationalityEnquiries@homeoffice.gov.uk ?
See post2102187.html#p2102187 for list of possible emails.

Or is there a "reply-to" field that emails goes to when you hit reply? Like this (gmail example):
Image

Re: Received email from Home office Atlas for information

Posted: Mon May 22, 2023 3:04 pm
by mrshh
meself2 wrote:
Mon May 22, 2023 2:25 pm
Try emailing FurtherNationalityEnquiries@homeoffice.gov.uk ?
See post2102187.html#p2102187 for list of possible emails.

Or is there a "reply-to" field that emails goes to when you hit reply? Like this (gmail example):
Image
Thanks for the response! There is no “reply-to” field. I’ll try these email addresses. Hopefully will get a response from someone from Home Office.

Re: Received email from Home office Atlas for information

Posted: Tue May 23, 2023 3:55 pm
by isla87
Not sure if this would work but you could consider sending the information by post?