Page 1 of 1

Getting documents back without reference numbers

Posted: Wed Jun 21, 2023 2:15 pm
by external_repeat
Hi everyone,

In February I applied to register as a British citizen under Form ARD. Essentially there were unfair historical circumstances that prevented me from being registered as British when I was born.

I thought the Home Office would process my application quickly enough for me to travel in July, but I was wrong. So on June the 9th I started looking into getting my documents back.

But because I applied using Form ARD which requires you to post your documents to them without any electronic submission, I don't have a reference number. I never got one. I had the Royal Mail tracking number which I used to send my documents in, but I stupidly didn't save it. I didn't I'd need it to get my documents back.

So I've done the following:
Sent an email to NationalityEnquiries@homeoffice.gov.uk with all of my details (name, date of birth etc) requesting my documents back.
Posted an actual letter to the Home Office with the same information and request
Used the online cancellation form, providing my name, surname etc but no reference numbers as I don't have them (found this form yesterday only).

To this day I haven't heard anything back from the home office. No email replies other than the automated one and no letters.

Has anyone been in a similar situation? I'm very worried that I won't get my documents back in time for our travel, which is on the 10th of July. I need both my passport and BRP and home office has both.

Has anyone got any other ideas as to what I can do?

Re: Getting documents back without reference numbers

Posted: Wed Jun 21, 2023 5:44 pm
by AmazonianX
Lack idea if what you can do.
Applicants are not to make travel plans till they have decision

Re: Getting documents back without reference numbers

Posted: Thu Jun 29, 2023 7:12 am
by mfjp
You could try this alternate email address for post application enquiries

FurtherNationalityEnquiries@homeoffice.gsi.gov.uk

Re: Getting documents back without reference numbers

Posted: Thu Jun 29, 2023 11:37 am
by meself2
mfjp wrote:
Thu Jun 29, 2023 7:12 am
You could try this alternate email address for post application enquiries

FurtherNationalityEnquiries@homeoffice.gsi.gov.uk
This address won't work unless you remove the ".gsi" part.