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A technical issue during your enrolment.

Posted: Mon Nov 27, 2023 11:47 pm
by Galaa
Hi All,

I have been waiting for my citizenship application decision for over 7.5 months now. I contacted the Home Office and they informed me that there appears to have been a technical issue during my enrolment process which has resulted in my biometric data not integrating into the HO system.

The problem is this issue won't be solved any sooner, already 3 weeks since I was informed but how long do I have to wait? They say "We are unable to provide a specific timescale for this technical issue to be resolved". Anyway to speed up the process?

Thanks in advance.
G

Re: A technical issue during your enrolment.

Posted: Tue Nov 28, 2023 7:46 am
by contorted_svy
Did you contact your MP? Other than that I don't think there is much that can be done except waiting they resolve it.

Re: A technical issue during your enrolment.

Posted: Tue Nov 28, 2023 11:39 pm
by Galaa
contorted_svy wrote:
Tue Nov 28, 2023 7:46 am
Did you contact your MP? Other than that I don't think there is much that can be done except waiting they resolve it.
Thank for reply.
No, I have not contacted yet. But planning to contact if I do not hear anything by end of the year. I have moved to my Birmingham recently, would it be issue?

Re: A technical issue during your enrolment.

Posted: Wed Nov 29, 2023 9:31 am
by contorted_svy
You can notify UKVI, there have been a few threads this week on how to do this.