Form RR processing time/escalation help please (correction of citizenship certificate)
Posted: Mon Jun 17, 2024 1:09 pm
Hi everyone,
I got my daughter's naturalization ceritifcate on 10th of April 2024. There was an error in her name (last name repeated twice). I went back to the application I've submitted and made sure that it was actually a mistake from the Home Office as I filled all her details correctly. All her other documentation (birth certificate and BRP) are showing her correct name.
I filled out RR form, attached certificate and documentation showing the correct name and it was recieved by HO on 17th of April 2024. However, it's been 3 months and I haven't heard back!
I've emailed FurtherNationalityEnquiries@homeoffice.gov.uk, NationalitySupportTeamFMT@homeoffice.gov.uk, citizenship.support@homeoffice.gov.uk, CT1CaseworkEnquiries@homeoffice.gov.uk, CT2CaseworkEnquiries@homeoffice.gov.uk, CT3CaseworkEnquiries@homeoffice.gov.uk & CT4CaseworkEnquiries@homeoffice.gov.uk and escalated the case with UKVI on 6th of June 2024.
The only response I got on my escalation is to send the details of my enquiry to 'citizenship.support@homeoffice.gov.uk' who I've already been emailing to ask for updates but got 0 responses and no update whatsover on the status of the certificate!
Please help if anyone has faced a similar situation what can I do to get any updates or escalate this further. I'm extremely frustrated as no one seems to respond and when I call UKVI they are not helpful and keep saying there is nothing they can do. Is there anyone else I can escalate this to? and if you've recently submitted RR form, how long did it take before you got back the corrected certificate? Appreciate the help. Thanks so much!
I got my daughter's naturalization ceritifcate on 10th of April 2024. There was an error in her name (last name repeated twice). I went back to the application I've submitted and made sure that it was actually a mistake from the Home Office as I filled all her details correctly. All her other documentation (birth certificate and BRP) are showing her correct name.
I filled out RR form, attached certificate and documentation showing the correct name and it was recieved by HO on 17th of April 2024. However, it's been 3 months and I haven't heard back!
I've emailed FurtherNationalityEnquiries@homeoffice.gov.uk, NationalitySupportTeamFMT@homeoffice.gov.uk, citizenship.support@homeoffice.gov.uk, CT1CaseworkEnquiries@homeoffice.gov.uk, CT2CaseworkEnquiries@homeoffice.gov.uk, CT3CaseworkEnquiries@homeoffice.gov.uk & CT4CaseworkEnquiries@homeoffice.gov.uk and escalated the case with UKVI on 6th of June 2024.
The only response I got on my escalation is to send the details of my enquiry to 'citizenship.support@homeoffice.gov.uk' who I've already been emailing to ask for updates but got 0 responses and no update whatsover on the status of the certificate!
Please help if anyone has faced a similar situation what can I do to get any updates or escalate this further. I'm extremely frustrated as no one seems to respond and when I call UKVI they are not helpful and keep saying there is nothing they can do. Is there anyone else I can escalate this to? and if you've recently submitted RR form, how long did it take before you got back the corrected certificate? Appreciate the help. Thanks so much!