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TLS biometric

Posted: Sat Apr 05, 2025 1:29 pm
by vic2050
I had submitted my naturalisation application and had booked biometrics
there was a glitch in the document upload section on the website so couldnt submit documents,so went to the biometrics and they rescheduled my appt in the next 2 days and told to bring printed copies of the documents so that they can upload it
will this anyway affect my application?
the tls website shows the appt date as the new date but the status shows a blue clock over appt attended , and its confusing can someone clarify that this doesnt affect my rescheduled appt please?

Re: TLS biometric

Posted: Sat Apr 05, 2025 10:34 pm
by contorted_svy
Hard to know. If you have an email confirmation attend the new appointment and see what they say.

Re: TLS biometric

Posted: Sun Apr 06, 2025 8:16 pm
by adisays
vic2050 wrote:
Sat Apr 05, 2025 1:29 pm
I had submitted my naturalisation application and had booked biometrics
there was a glitch in the document upload section on the website so couldnt submit documents,so went to the biometrics and they rescheduled my appt in the next 2 days and told to bring printed copies of the documents so that they can upload it
will this anyway affect my application?
the tls website shows the appt date as the new date but the status shows a blue clock over appt attended , and its confusing can someone clarify that this doesnt affect my rescheduled appt please?
I see on Reddit that the submission issue is a technical outage on TLS's side that's affecting everyone worldwide. I first raised it a few days ago. What some people have done on the reddit thread is to print out all of the scanned documents and take it to your appointment and they say the employees are aware of the error and are scanning documents without charge. This is what I plan to do for my appointment tomorrow, I cannot reschedule as I am traveling immediately after.